Overview
5 questionsWhat can I do with Davochain?
Bring your cash wallet, supported crypto assets and gift-card activity into one app. Hold Davochain Naira, buy, sell or swap digital assets, and turn supported gift cards into naira—reviewing every detail before you decide what to do next.
How do the three products connect?
Davochain Naira sits at the center of the app. You can deposit naira from your bank, use your balance to buy supported crypto, sell crypto back into Davochain Naira, or sell supported gift cards and receive your payout in Davochain Naira.
Where can I check a transaction?
Open Activity in the app to follow any deposit, withdrawal, crypto trade or gift card submission step by step. Review the status shown there before trying a transaction again.
Where can I download the app?
Davochain is currently preparing for early access on iPhone (App Store) and Android (Google Play). Join the early access list to be notified as soon as the official store listings open.
Who is Davochain built for?
Davochain is built in Lagos for everyday money movement in Nigeria—connecting local naira balances with digital assets and international gift card brands in a single, clear interface.
Naira
6 questionsWhat is Davochain Naira?
Davochain Naira (Đ) is the cash balance in your Davochain wallet, denominated in Nigerian naira. Your available balance, bank deposits, withdrawals and transaction activity are always in view in the app.
How do I deposit into Davochain Naira?
Open your Cash wallet and tap Deposit to view your Davochain account details. Transfer from your Nigerian bank app and track the deposit in Activity as soon as it arrives.
How long do withdrawals take?
Withdrawals are sent to your confirmed Nigerian bank account after you review and confirm the transfer details. Processing times depend on bank network availability, and you can track every step in Activity.
Are there fees on deposits or withdrawals?
Any applicable deposit or withdrawal fee is displayed clearly on the review screen before you confirm your transaction—never hidden or deducted without notice.
Is there a deposit or withdrawal limit?
Your daily and per-transaction limits depend on your verification level (Basic or Advanced). You can check your current limits and upgrade path anytime in your account settings.
What banks are supported for withdrawals?
Davochain supports major commercial and digital banks across Nigeria. Withdrawals go only to bank accounts you have added and confirmed in your profile.
Crypto
6 questionsHow do I receive crypto?
Choose an asset and a supported network, then use the receiving address or QR code shown in the app. Always check that the sending network matches: the same asset can exist on several networks.
Which assets are supported?
Davochain supports popular digital assets including USDT, Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), Solana (SOL) and BNB. You can view the full list and supported networks in the app or on the Crypto page.
What networks do you support?
Supported networks depend on the asset—for example, TRON (TRC-20), Ethereum (ERC-20) and BNB Smart Chain (BEP-20) for USDT, and native Bitcoin or Solana networks for BTC and SOL. The app shows the active network before you copy an address.
What are the fees for buying, selling or swapping?
Before you confirm any buy, sell or swap, the review screen shows the exchange rate, any applicable transaction or network fee, and the exact amount you will receive.
How is the rate calculated?
Rates reflect current market liquidity for the pair you select. Our public Rate Checker shows live indicative quotes, and the app locks your final quote for a brief window while you review and confirm.
What if I send on the wrong network?
Blockchain transfers sent on an unsupported or mismatched network generally cannot be recovered. Always verify that both the asset and the network (such as TRC-20 vs ERC-20) match before sending.
Gift cards
6 questionsCan I sell my gift cards?
Yes. Explore supported gift-card brands in the app, choose the matching country, card type and denomination, then review the rate and terms before submitting your card details for payout in Davochain Naira.
Which brands are supported?
Open the Gift cards catalogue for the brands currently accepted for sale. Choose a brand to check its available regions, formats and denominations before submitting a card.
How long does gift card review take?
Once you submit a card in the app, its status moves to Under review in Activity. As soon as the card is verified, your Davochain Naira balance is credited automatically.
Why might a gift card be declined?
Cards may be declined if the code has already been redeemed, the selected region or denomination does not match the card, or the image/code is unreadable. Check the rejection note in Activity for details.
What is the difference between E-code and physical cards?
Physical cards are printed plastic or paper cards purchased in a store, whereas E-codes are digital codes delivered online. Because verification steps differ, rates can vary between E-code and physical cards.
Which regions are supported?
Most brands support US, UK, Canada and Eurozone regions. Select the exact country printed on your card in the app or Rate Checker to see the right rate.
Verification
3 questionsWhy do I need to verify my identity?
Basic verification confirms your personal details using BVN or NIN. Advanced verification covers identity and address documents. Verification protects your account and helps us meet regulatory obligations.
What happens to my verification documents?
Your verification data is encrypted in transit and at rest, used strictly for identity confirmation and compliance checks, and handled in line with our Privacy Policy and the Nigeria Data Protection Act.
What is the difference between Basic and Advanced verification?
Basic verification uses your phone number, email and BVN/NIN to unlock everyday naira, crypto and gift card limits. Advanced verification adds a government ID and selfie check to unlock higher daily and monthly limits.
Rates
5 questionsHow often do rates update?
Indicative rates in the Rate Checker refresh automatically every 30 seconds while the page is open. You can watch the countdown ring in the top corner of the calculator.
Why might the app rate differ slightly from the Rate Checker?
The web Rate Checker provides live indicative quotes for planning. When you start a transaction inside the Davochain app, your exact execution rate and fees are shown and locked for a short confirmation window.
Are fees shown in the Rate Checker?
Yes. Expand the details row under the 'You get' field to see the indicative rate, inverse rate, estimated fee and net amount you receive.
Why do gift card rates vary?
Gift card rates depend on demand for the brand, the card's country/currency (such as US vs UK), whether it is a physical card or E-code, and the denomination.
Is the Rate Checker financial advice?
No. Rates and 24-hour sparklines are provided for informational purposes only and do not constitute financial, investment or trading advice. Please read our Risk Disclosure before trading digital assets.
Account & security
4 questionsWhat if I lose my phone?
Your account remains protected by your password, email confirmation codes and optional biometric unlock. Contact Davochain support immediately so we can help you sign out active sessions and secure your account.
How do I turn on biometric unlock?
In the Davochain app, open Settings → Security and enable Fingerprint or Face Unlock. Your biometric data stays on your device and is never uploaded to Davochain servers.
I got a suspicious message, what do I do?
Never share your verification code, password or gift card codes outside the app. Davochain will never ask for your 6-digit code or ask you to send funds to unlock an account. Report suspicious messages via our Contact page.
Can Davochain reverse a transaction?
Confirmed crypto transfers on blockchain networks and redeemed gift card trades are irreversible. That is why Davochain shows a guarded review screen with destination, network and fee details before every confirmation.
Early access
3 questionsHow does early access work?
Join the early access list with your email and tell us which products you want to use first. We invite members in waves as we roll out Davochain Naira, Crypto and Gift cards.
When will I receive my early access invite?
Invites are sent by email in the order people join and based on product rollout stages. Keep an eye on our Product Updates page for release milestones.
Does joining early access cost anything?
No. Joining the Davochain early access list is completely free, and we will never ask you to pay a fee to reserve or activate your account.

