Cash. Crypto. Gift cards.
Together in Davochain.

Explore early access
Quick clarity

A little clarity. Before your next move.

Showing 38 answers across 8 categories

Overview

5 questions

What can I do with Davochain?

Bring your cash wallet, supported crypto assets and gift-card activity into one app. Hold Davochain Naira, buy, sell or swap digital assets, and turn supported gift cards into naira—reviewing every detail before you decide what to do next.

Davochain Naira sits at the center of the app. You can deposit naira from your bank, use your balance to buy supported crypto, sell crypto back into Davochain Naira, or sell supported gift cards and receive your payout in Davochain Naira.

Open Activity in the app to follow any deposit, withdrawal, crypto trade or gift card submission step by step. Review the status shown there before trying a transaction again.

Davochain is currently preparing for early access on iPhone (App Store) and Android (Google Play). Join the early access list to be notified as soon as the official store listings open.

Davochain is built in Lagos for everyday money movement in Nigeria—connecting local naira balances with digital assets and international gift card brands in a single, clear interface.

Naira

6 questions

Davochain Naira (Đ) is the cash balance in your Davochain wallet, denominated in Nigerian naira. Your available balance, bank deposits, withdrawals and transaction activity are always in view in the app.

Open your Cash wallet and tap Deposit to view your Davochain account details. Transfer from your Nigerian bank app and track the deposit in Activity as soon as it arrives.

Withdrawals are sent to your confirmed Nigerian bank account after you review and confirm the transfer details. Processing times depend on bank network availability, and you can track every step in Activity.

Any applicable deposit or withdrawal fee is displayed clearly on the review screen before you confirm your transaction—never hidden or deducted without notice.

Your daily and per-transaction limits depend on your verification level (Basic or Advanced). You can check your current limits and upgrade path anytime in your account settings.

Davochain supports major commercial and digital banks across Nigeria. Withdrawals go only to bank accounts you have added and confirmed in your profile.

Crypto

6 questions

Choose an asset and a supported network, then use the receiving address or QR code shown in the app. Always check that the sending network matches: the same asset can exist on several networks.

Davochain supports popular digital assets including USDT, Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), Solana (SOL) and BNB. You can view the full list and supported networks in the app or on the Crypto page.

Supported networks depend on the asset—for example, TRON (TRC-20), Ethereum (ERC-20) and BNB Smart Chain (BEP-20) for USDT, and native Bitcoin or Solana networks for BTC and SOL. The app shows the active network before you copy an address.

Before you confirm any buy, sell or swap, the review screen shows the exchange rate, any applicable transaction or network fee, and the exact amount you will receive.

Rates reflect current market liquidity for the pair you select. Our public Rate Checker shows live indicative quotes, and the app locks your final quote for a brief window while you review and confirm.

Blockchain transfers sent on an unsupported or mismatched network generally cannot be recovered. Always verify that both the asset and the network (such as TRC-20 vs ERC-20) match before sending.

Gift cards

6 questions

Yes. Explore supported gift-card brands in the app, choose the matching country, card type and denomination, then review the rate and terms before submitting your card details for payout in Davochain Naira.

Open the Gift cards catalogue for the brands currently accepted for sale. Choose a brand to check its available regions, formats and denominations before submitting a card.

Once you submit a card in the app, its status moves to Under review in Activity. As soon as the card is verified, your Davochain Naira balance is credited automatically.

Cards may be declined if the code has already been redeemed, the selected region or denomination does not match the card, or the image/code is unreadable. Check the rejection note in Activity for details.

Physical cards are printed plastic or paper cards purchased in a store, whereas E-codes are digital codes delivered online. Because verification steps differ, rates can vary between E-code and physical cards.

Most brands support US, UK, Canada and Eurozone regions. Select the exact country printed on your card in the app or Rate Checker to see the right rate.

Verification

3 questions

Basic verification confirms your personal details using BVN or NIN. Advanced verification covers identity and address documents. Verification protects your account and helps us meet regulatory obligations.

Your verification data is encrypted in transit and at rest, used strictly for identity confirmation and compliance checks, and handled in line with our Privacy Policy and the Nigeria Data Protection Act.

Basic verification uses your phone number, email and BVN/NIN to unlock everyday naira, crypto and gift card limits. Advanced verification adds a government ID and selfie check to unlock higher daily and monthly limits.

Rates

5 questions

Indicative rates in the Rate Checker refresh automatically every 30 seconds while the page is open. You can watch the countdown ring in the top corner of the calculator.

The web Rate Checker provides live indicative quotes for planning. When you start a transaction inside the Davochain app, your exact execution rate and fees are shown and locked for a short confirmation window.

Yes. Expand the details row under the 'You get' field to see the indicative rate, inverse rate, estimated fee and net amount you receive.

Gift card rates depend on demand for the brand, the card's country/currency (such as US vs UK), whether it is a physical card or E-code, and the denomination.

No. Rates and 24-hour sparklines are provided for informational purposes only and do not constitute financial, investment or trading advice. Please read our Risk Disclosure before trading digital assets.

Account & security

4 questions

Your account remains protected by your password, email confirmation codes and optional biometric unlock. Contact Davochain support immediately so we can help you sign out active sessions and secure your account.

In the Davochain app, open Settings → Security and enable Fingerprint or Face Unlock. Your biometric data stays on your device and is never uploaded to Davochain servers.

Never share your verification code, password or gift card codes outside the app. Davochain will never ask for your 6-digit code or ask you to send funds to unlock an account. Report suspicious messages via our Contact page.

Confirmed crypto transfers on blockchain networks and redeemed gift card trades are irreversible. That is why Davochain shows a guarded review screen with destination, network and fee details before every confirmation.

Early access

3 questions

Join the early access list with your email and tell us which products you want to use first. We invite members in waves as we roll out Davochain Naira, Crypto and Gift cards.

Invites are sent by email in the order people join and based on product rollout stages. Keep an eye on our Product Updates page for release milestones.

No. Joining the Davochain early access list is completely free, and we will never ask you to pay a fee to reserve or activate your account.

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