Your code stays yours.
Only enter a verification code in the app when you requested it.
How we protect sign-inFrom the way you sign in to the moment you confirm, here's how Davochain keeps your next move yours.
Email confirmation
Password sign-in
Optional biometric unlock
01 · Access✓ Biometric ready
Made personal.
Email confirmation codes, password protection and optional device biometrics keep sign-in yours.
02 · Verification✓ Clear tier limits
Know where you stand.
Basic and Advanced verification tiers show your exact requirements and daily limits upfront.
03 · Confirmation✓ Guarded review
Check. Then confirm.
Inspect the rate, fee, network and destination on one review screen before any move happens.
Our principles
Built around habits
you can verify.
A clear verification path.
Basic and Advanced checks. Your requirements and review status in view.
See verification levelsKeep track of your moves.
Review a transaction before confirming, then find its details in Activity.
How review worksUnderstand your privacy.
Get to know how Davochain handles your personal information.
Data & privacyHow we protect you
Three layers.
One calm experience.
- Email code confirmation
- Password sign-in
- Biometric unlock (optional)
- New-device sign-in alerts
Layer 01 · Sign-in & access
✓
Biometric & code verified
Device recognized · Session unlocked for your account
Email confirmation✓ Confirmed
Biometric unlock✓ Enabled
Verification
A clear path.
No guesswork.
Know what each verification tier asks for and what it unlocks inside the app.
Tier 1
Basic verification
Get started quickly with core wallet access.
What you need (TODO verify)
- Confirmed email address & phone number
- BVN or NIN verification
- Basic profile details
What it unlocks
- Davochain Naira deposits & withdrawals
- Crypto buy, sell & swap
- Gift card redemptions
Indicative daily limit (Demo)₦500,000
Tier 2 · Recommended
Advanced verification
Full daily limits for larger naira and crypto moves.
What you need (TODO verify)
- Everything in Basic verification
- Government-issued ID document
- Quick liveness selfie check
What it unlocks
- Higher daily naira deposit & withdrawal limits
- Higher crypto transfer limits
- Priority account review support
Indicative daily limit (Demo)₦5,000,000
Why we verify: Verification protects your account and helps us meet our regulatory obligations.
Stay safe
We'll never ask.
Not once.
Scammers often pretend to be support agents creating fake urgency. Here is what Davochain will never do:
- Ask for your verification code or password
- Ask you to send money to "unlock" or "verify" your account
- Ask for gift card codes by chat, email, WhatsApp or phone
- Message you from a personal number
Interactive spot-checkCard 1 of 3
“Davochain Support: Your account has been temporarily locked due to unusual activity. Reply with your 6-digit verification code within 15 minutes to restore access.”
Your controls
Your account.
Your rules.
Built-in settings that keep you in charge of how your account is accessed.
Biometric unlock
Use Face ID or fingerprint unlock on supported devices for quick, personal access.
Sign-in alerts
Get notified right away when your account is accessed from a new device.
Active devices
See where your account is signed in and sign out unfamiliar sessions.
Change password
Update your password anytime from your account security settings.
Transaction PIN
Add an extra confirmation step before withdrawals or transfers leave your wallet.
Lock my account
Need to pause everything fast? Reach support to freeze account activity immediately.
Privacy
Your data.
Handled with care.
What we collect
- Account contact details (name, email, phone number)
- Verification information required for tier limits
- Transaction history and device sign-in logs
Why we need it
- To run your wallet and process your conversions
- To protect your account against unauthorized access
- To meet Nigerian financial and regulatory requirements
Who can see it
- Authorized Davochain compliance & support systems
- Regulated payment and verification partners when required
- Never sold to third-party advertisers
Get help
Something feels off?
Tell us now.
Account or transaction concern
- Contact support in the app or via our support desk.
- Change your password and sign out unfamiliar devices.
- We'll review your account activity and respond promptly.
Security researchers
Found a vulnerability? Email security@davochain.com with details and reproduction steps. Please don't publicly disclose until we've had a chance to investigate and fix it.
Security FAQs
Common questions on
safety & verification.
Why do I need to verify my identity?
Basic verification confirms your personal details using BVN or NIN. Advanced verification covers identity and address documents. Verification protects your account and helps us meet regulatory obligations.
What happens to my verification documents?
Your verification data is encrypted in transit and at rest, used strictly for identity confirmation and compliance checks, and handled in line with our Privacy Policy and the Nigeria Data Protection Act.
What is the difference between Basic and Advanced verification?
Basic verification uses your phone number, email and BVN/NIN to unlock everyday naira, crypto and gift card limits. Advanced verification adds a government ID and selfie check to unlock higher daily and monthly limits.
What if I lose my phone?
Your account remains protected by your password, email confirmation codes and optional biometric unlock. Contact Davochain support immediately so we can help you sign out active sessions and secure your account.
How do I turn on biometric unlock?
In the Davochain app, open Settings → Security and enable Fingerprint or Face Unlock. Your biometric data stays on your device and is never uploaded to Davochain servers.
I got a suspicious message, what do I do?
Never share your verification code, password or gift card codes outside the app. Davochain will never ask for your 6-digit code or ask you to send funds to unlock an account. Report suspicious messages via our Contact page.
Can Davochain reverse a transaction?
Confirmed crypto transfers on blockchain networks and redeemed gift card trades are irreversible. That is why Davochain shows a guarded review screen with destination, network and fee details before every confirmation.